Pending Purchase


Customer Service

Scarab Sages

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I have a purchase that shows as pending due to a canx'd card. I have tried numerous times to update the transaction but it won;t let me. I've also sent 2 emails with no response. This is in regards to order #16254048

Customer Service Representative

Youi wrote:
I have a purchase that shows as pending due to a canx'd card. I have tried numerous times to update the transaction but it won;t let me. I've also sent 2 emails with no response. This is in regards to order #16254048

Hi Youi!

I am so sorry to hear this! I was able to update the payment for you and push the order through. It should be on its way to you very soon :) Please let me know if I can assist you further!

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