Hello. When I initially began my P.F. battle map subscription, it was with the description of approximately one map per month, also much cheaper back then. As time has gone by it has become more likely to get around two maps per month. This month I have been charged for 3 maps, with little to no warning before charging and shipping. So that's going from what was once around $20 per month, to now over $70 per month. Will the high rate of shipping maps continue like this, or are you going to calm back down to closer to one map per month. If this high rate continues, there's just no way that I can afford over $70 per month, especially with very little to no warning. Please advise so that I can decide on whether to continue my subscription, or to cancel it. Thank you.
Hi Brell,
It looks like your most recent order, 30167619, included a replacement for your Flip-Tiles: Darklands Fire Caves Expansion, which is why you saw three items on that order. We preemptively sent replacements for these flip-tiles as we sent the wrong product in the original shipment. This was combined with a July subscription order that was held up in our system. The Pathfinder Maps line typically releases one map per month, and occasionally releases two maps per month (such as when an Adventure module has a map release). Let me know if you have any other questions or concerns and I would be happy to assist further!
Hi Brell,
It looks like your most recent order, 30167619, included a replacement for your Flip-Tiles: Darklands Fire Caves Expansion, which is why you saw three items on that order. We preemptively sent replacements for these flip-tiles as we sent the wrong product in the original shipment. This was combined with a July subscription order that was held up in our system. The Pathfinder Maps line typically releases one map per month, and occasionally releases two maps per month (such as when an Adventure module has a map release). Let me know if you have any other questions or concerns and I would be happy to assist further!
If one was a replacement, then you charged me for it twice. I was charged initially when you shipped the wrong item, then charged again when you sent the correct item. So not only did I pay for the same item twice, but I also paid for its shipping twice.
On order 30167619 I see that your Flip-Tiles: Darklands Fire Caves Expansion shipped out for a total of $0.00 and a shipping and handling cost of $0.00. Your order was discounted $5.25 for the shipping cost of the Flip-Tiles. I do not see any other orders for this map but please let me know if there is a different order number I may have missed with the charge for the Flip-Tiles. I have re-sent the confirmation email for your order.