Order 22547707 shipping delay


Customer Service

Vigilant Seal

It was supposed to ship at max 8 days and it has been since the 29th. The tracking hasn't updated. On the bright side, last time I posted one of these it came that day.

Customer Service Representative

Hi Laughnchill,

I'm so sorry your package hasn't arrived yet! I've set up a replacement in your sidecart and you can reply here if your original package arrived between now and when your November order ships out. Thanks for your patience!

Vigilant Seal

What is my side cart? November order being the dice?

Customer Service Representative

Whoops! Sorry Laughnchill, I thought that you had a subscription order but that was not the case. I've set up a replacement in a *new* order for you and it should ship out by Monday. Thanks again for your patience!

Vigilant Seal

Joan H. wrote:
Whoops! Sorry Laughnchill, I thought that you had a subscription order but that was not the case. I've set up a replacement in a *new* order for you and it should ship out by Monday. Thanks again for your patience!

Thank you I appreciate it!

Vigilant Seal

Joan H. wrote:
Whoops! Sorry Laughnchill, I thought that you had a subscription order but that was not the case. I've set up a replacement in a *new* order for you and it should ship out by Monday. Thanks again for your patience!

Thank you I appreciate it. If I receive it after I get the original should I contact you?

Vigilant Seal

1 person marked this as a favorite.

Guess what just got dropped off?

Customer Service Representative

Wowee, quite the luck you have there! I'll go ahead and cancel the replacement for you. Let me know if there's anything else I can assist you with :)

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