Multiple order mistake


Customer Service


Hello I think a glitch happened when I was trying to order the Advanced Player's Guide, because when I was checking my bank account last night it shows that I made 4 orders from Paizo instead one. I need someone to look into this as soon as possible. I sent an email regarding this or a private message would be very appreciated.

Customer Service Representative

Calm Tamashi wrote:
Hello I think a glitch happened when I was trying to order the Advanced Player's Guide, because when I was checking my bank account last night it shows that I made 4 orders from Paizo instead one. I need someone to look into this as soon as possible. I sent an email regarding this or a private message would be very appreciated.

I am seeing an Address Verification failure on this order, which means that the billing address you provided to us on paizo.com does not match the billing address your bank has on file. You will need to call your bank and double check the billing address before continuing with your order. The pending charges should fall off of your account by tomorrow.

Customer Service Representative

Hi Calm Tamashi,

I replied to your private message. Thanks for your patience!

Community / Forums / Archive / Paizo / Customer Service / Multiple order mistake All Messageboards
Recent threads in Customer Service