Paizo Order # 28919952 MISSING - Pathfinder Battles Subscription City of Lost Omens Case Not Yet Arrived


Customer Service


1 person marked this as a favorite.

Good afternoon Paizo Admins,

I'm following up on Order #28919952 for my Pathfinder Battles Subscription City of Lost Omens Case. It shows COMPLETE on JUNE 29 and it shows Billed on June 6, Shipped package 3298920.

Is 10+weeks normal shipping time given all the COVID-19 challenges? Or should I consider this order lost in transit?

Also, when will items in my side cart be shipped for Order #29527768? They show PENDING ever since the order was originally Submitted on Jul 9, 2020,

Please advise.

Thanks and stay safe!

Customer Service Representative

Hi hayseed,

International orders have been quite unpredictable for shipping timelines, however I would expect a domestic order shipped out in June to have arrived well before now. I have gone ahead and set up a replacement for you with your subscription order.

I have also processed your sidecart. Thanks for your patience!

Community / Forums / Archive / Paizo / Customer Service / Paizo Order # 28919952 MISSING - Pathfinder Battles Subscription City of Lost Omens Case Not Yet Arrived All Messageboards
Recent threads in Customer Service