
hayseed |
1 person marked this as a favorite. |

Good afternoon Paizo Admins,
I'm following up on Order #28919952 for my Pathfinder Battles Subscription City of Lost Omens Case. It shows COMPLETE on JUNE 29 and it shows Billed on June 6, Shipped package 3298920.
Is 10+weeks normal shipping time given all the COVID-19 challenges? Or should I consider this order lost in transit?
Also, when will items in my side cart be shipped for Order #29527768? They show PENDING ever since the order was originally Submitted on Jul 9, 2020,
Please advise.
Thanks and stay safe!

Joan H. Customer Service Representative |

Hi hayseed,
International orders have been quite unpredictable for shipping timelines, however I would expect a domestic order shipped out in June to have arrived well before now. I have gone ahead and set up a replacement for you with your subscription order.
I have also processed your sidecart. Thanks for your patience!