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Hey customer service team,
After just receiving the airmailed items in order 32478644, it made me realise that I don't have anything form order 30191988 other than the slithering module.
Usually, the subscription items arrive about a month after shipping, so just wanting to confirm that they were in a separate box that is still due to come.
Thanks so much
(I have also raised an email for this as well)
Update: Apologies I realised, that that I was thinking that the module came in that order but it was the flip mat instead. So nothing from its order was received yet
Hi nsijnja,
Your order has a 6 to 40 business day shipping window so it should have arrived by yesterday. Some international customers have been seeing additional delays on their packages due to COVID-19 precautions taken by postal services. Were you able to receive your package yet?p
Hi nsijnja,
Your order has a 6 to 40 business day shipping window so it should have arrived by yesterday. Some international customers have been seeing additional delays on their packages due to COVID-19 precautions taken by postal services. Were you able to receive your package yet?p
Sorry I just realised that I didn't update, but it did actually arrive