Shipping to a PO Box


Customer Service


I'm trying to order a book and have it sent to a PO Box. But when I enter my address it doesn't keep the Box number.

Customer Service Representative

Hi Calm Tamashi,

If you let me know the box number, I can add it onto your address manually. Which field are you entering the box number into?


The box number is 208. I enter it into the Address Line 1 and I'll put a # before the number

Customer Service Representative

Actually, I am not seeing an address where I can include the PO box number. If you do not include the "#" symbol, you should be able to include the box number in the address as simply PO Box 208. If this is still not working for you, go ahead and send the full address via email and comment here to let me know to keep an eye out for your email. Thank you for your patience!


I sent an email about an order problem that I need fixed as soon as possible. Please send a private message as soon as you see this.

Customer Service Representative

I replied to your message. Let me know if you have any other questions!

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