September Order


Customer Service


My order states it shipped on 9/11 but provides no tracking number and as of today, I still have not received it. Estimated shipping was 2-5 days. Its been well over that. I also posted this under the Sept. Subs thread. Thank you.

Customer Service Representative

Hi wrmusall,

I'm so sorry your September order never arrived. I have set up a replacement order in your sidecart. Thank you for your patience!


and when will that ship?


I really do not want to wait till my next sub ships. I need these items to ship out right away.

Customer Service Representative

We'll be generating Octobers today and will begin shipping on Monday, but I have gone ahead and set your order to ship out by end of day today. If you receive your original package, you can refuse the replacement at the door or "return to sender".

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