Order 36125487 payment problem

[Laughnchill]

I'm posting here as I saw it will be much faster to get a response here than via email. I added money to my account that got declined. I want to know if everything is good now before my order pending expires.

[Joan H.]

HI Laughnchill,

It looks like your card is being declined due to an AVS failure, which means the billing address you provided on our site does not match the billing address your bank has on file. Before trying again, please double check the address. Any pending charges you see on your account should fall off by the end of this week. Let me know if you have any questions!

[Laughnchill]

Joan H. wrote:

HI Laughnchill,

It looks like your card is being declined due to an AVS failure, which means the billing address you provided on our site does not match the billing address your bank has on file. Before trying again, please double check the address. Any pending charges you see on your account should fall off by the end of this week. Let me know if you have any questions!

I've fixed my billing address. Please try again.

[Laughnchill]

Also I emailed about the order so ignore that lol

[Laughnchill]

Laughnchill wrote:

Also I emailed about the order so ignore that lol

That being that email. I still need to make sure everything is working.

[Joan H.]

Perfect! I was able to authorize your payment, which means it's good to go and should ship out by EOD tomorrow. I've also cleared your emails from our email queue, thank you for letting us know you had an open request there! Let me know if you have any other questions about your order.

[Laughnchill]

Thank the pathfinder gods of customer service. I don't have any questions right now.