| Zombull |
Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber
Back on August 6, I was trying to place an order using the gencon2020 promo code, but could not figure out how to add it to the order. I inadvertently clicked the submit on the order. I immediately sent an email which is presumably sitting in your lengthy queue.
I'd still like to have that promo code added to that order!
| Joan H. Customer Service Representative |
Hi zombull,
Thank you so much for your patience as we work through our backlog. Promotions are not eligible for subscription orders (which include sidecarted orders) so I have gone ahead and moved all your sidecart items to a new order to ship out with the discount applied manually. Let me know if you have any other questions!