Order number 29131694


Customer Service


Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

Back on August 6, I was trying to place an order using the gencon2020 promo code, but could not figure out how to add it to the order. I inadvertently clicked the submit on the order. I immediately sent an email which is presumably sitting in your lengthy queue.

I'd still like to have that promo code added to that order!

Customer Service Representative

Hi zombull,

Thank you so much for your patience as we work through our backlog. Promotions are not eligible for subscription orders (which include sidecarted orders) so I have gone ahead and moved all your sidecart items to a new order to ship out with the discount applied manually. Let me know if you have any other questions!


Pathfinder Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

Thanks!

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