Dear Customer Service,
On 3 July I emailed you about my order 21920547. It had shipped split into 3 packages between April 29 and May 1, but only one of the three packages arrived.
I patiently followed in this forum the updates on the processing of requests until my query was replied by email on September 4 with a question to me. I answered very quickly to that question, not even one hour after that email. Unfortunataly, one week after my reply, nothing has happened and Paizo Customer Service have not contacted me back. So, I am very worried that I will either will have to wait a few weeks until someone from Paizo Customer Service deals with this message on the forum, or two more months until my email reaches again the top of the queue. Obviously, I am not very happy with either given that it has been more than 4 months since the order shipped. I can understand and I have followed all the issues with the Customer Service limitations, but I cannot understand that, when finally my email is replied, the problem is not dealt until the end quickly by following up on the information that I was requested.
Please, when you read this message, contact me about the problem by email. I do not check this forum too often. Thanks.
I have received earlier today an email regarding this. Thus, this thread can be ignored. Thank you.