Bestiary 2 Pawn Printing error from Order #30106221


Customer Service

Silver Crusade

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I've just gotten the chance to punch all the pawns from my new (Pathfinder 2E) Bestiary 2 Pawn Collection (Order #30106221) and found that two sheets are printed at a little too-far offset. The results are:
1) Labels chopped in half for one whole sheet from being printed too low (the sheet starting with "Elemental, Earth, Earthen Destrier" and "Elemental, Air, Belker")
2) Heads cut off of the small pawns from being printed too high (the sheet including "Brownie" and "Calathgar").

Would I be able to get replacements for just those two sheets?

I'll also be e-mailing in this same request with pictures attached

Thanks!
-Jason

Customer Service Representative

Hi lonejedi,

I replied to your email. Thanks for your patience!

Silver Crusade

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I just wanted to check back in as I haven't received a confirmation email yet. No super rush.

Will also re-ping the email I'd received previously.

Thanks!

Customer Service Representative

Hi lonejedi!

I replied to your email. Thanks for your patience!

Customer Service Representative

Hi lonejedi!

I was finally able to set up the replacement sheets for you. They're in your sidecart now but if you need them sooner let me know and I can set that up for you! Thanks for your patience!

Silver Crusade

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Ooohh!! Invisible side cart action ;)

It might be a minute before I get to play in person with my group again... so that works out just fine; definitely no rush.

Thanks a LOT!!

Silver Crusade

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Oops... this is a bit awkward, but it looks like one of the wrong replacement Bestiary 2 Pawn sheets was placed on my order. Instead of the "Elemental, Earth, Earthen Destrier" sheet, the next one in line ("Giant, Wood") was sent. The other misprinted sheet ("Brownie") was replaced successfully, however.

Could I still get the "Elemental, Earth, Earthen Destrier" replacement on my December sub shipment??

Thanks!
(e-mail reply also sent)

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