HI,
Just like my order placed back in May (?) and fulfilled in late June, I'm getting this error when I put in my credit card details to purchase the advanced players guide.
Could we resolve this so I can purchase stuff without needing a long delay again?
None of the suggestions worked last time, my card works everywhere else -- I
believe there is something wrong with your system.
Kind regards,
M
Hi Runrafter,
Thank you so much for your patience as we work through our backlog. I have made a small change in your account which I believe should have fixed this issue. Let me know if it's working now and if not I'll go ahead and queue this up for our tech team to investigate.
Hi Runrafter,
Thank you so much for your patience as we work through our backlog. I have made a small change in your account which I believe should have fixed this issue. Let me know if it's working now and if not I'll go ahead and queue this up for our tech team to investigate.
It has not worked. I receive exactly the same error.
I like your products.
However, your web commerce setup is a disaster. I know there are other people saying this about the purchase process. How many people are as persistent as I am?
I'm going to go out on a limb here and suggest that it would be money well spent to fix this. I guess I'm really saying that because I want to be able to buy products from you -- kind of a selfish motive -- but it has to be in Paizo's interests too?