I recently received an email notifying me that I am about to be charged for my September subscriptions. The email indicates that my subscriptions will be broken up into two shipments: one shipment with volume 3 of the Agents of Edgewatch AP and another shipment with volume 2 of the Devastation Ark AP and the Pathfinder Advanced Player's Guide Character Sheet Pack.
These aren't bulky items, and it seems like they could easily be placed in one shipment. Breaking them into multiple shipments costs me more. Is there a way to combine the shipments, or refund me the shipping costs of the second shipment? Any information would be much appreciated, thanks for your time!
Hi Nikofaust,
It looks like your default shipping method is UPS Ground and our system wants to ship this out in two packages. I have gone ahead and switched your shipping method to UPS 2nd Day Air, which will ship your books in one package, and discounted the price to what the shipment would have cost for one package delivered via UPS Ground. If you have any other questions or concerns about your order, please let me know!
Hi Nikofaust,
It looks like your default shipping method is UPS Ground and our system wants to ship this out in two packages. I have gone ahead and switched your shipping method to UPS 2nd Day Air, which will ship your books in one package, and discounted the price to what the shipment would have cost for one package delivered via UPS Ground. If you have any other questions or concerns about your order, please let me know!
Thanks, I appreciate the help!