Hi,
The order 8386517 has store credit of $30 used to buy/order the Advanced Player's Guide, however that order went into the side cart and ended up on order 28703673. Unfortunately the store credit did not make it's way across and the $30 credit did not reduce the total price by $30. As getting hardback books sent over from the US to the UK is so expensive, I would normally buy direct from UK supplier, but the store credit went some way to reducing the postage, only now it hasn't.
Not a happy bunny (or genie) you owe me $30 refund on the order, please.
Hi Deevor,
Thank you for your patience as we work through our large backlog, and I apologize that our system did not apply your $30 store credit. I have processed the store credit on your order, and refunded $30 back to your original form of payment. Thanks again for your patience!
Hi Joan
Thanks, good luck with your backlog.
A happier bunny now.