Checking on Order 26358531


Customer Service

Silver Crusade

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I've got a t-shirt on Order 26358531 that was going to require a goodly chunk of time for the warehouse to process, but I just wanted to check that it's still on-track. It looks like a couple order-replacement items had been associated with the order... and then removed to fill with a regular subscription order... so my "worry" is that that action will "break" this order into limbo. With such a long lead-time at the warehouse, though, I figure it's better safe than sorry to go ahead and start asking now (especially with the current CS backlog).

Thanks!

Customer Service Representative

Hi lonejedi,

Thank you so much for your patience as we have had a large influx of messages. Items being added or removed from your order shouldn't change the status of your pending items, however looking at the t-shirt from order 26358531 it actually looks like that shirt is discontinued. I apologize that our website did not accurately display this at the time of your order and our Webstore Coordinator has updated the listing on our website.

I did want to direct you to a very similar shirt that we have available through our partnership with Amazon. Hope it works for your needs and you're able to get your shirt! I ordered a gray sweater with a giant Paizo golem on the front and it feels super nice, plus the design has survived many washings!

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