I have yet to receive Order 26588256 (Pathfinder Advanced Player's Guide), as it is currently Pending. I'm aware that there are current delays with international shipment, though since my payment has not gone through yet, I would like this order to be cancelled as I am no longer interested in the Physical Product. I'm planning on purchasing the product instead through Roll20 so that I can use the assets through the compendium there.
Update: I've just got an email saying that the product is ready to be shipped, and my bank has a pending transaction listed. I really want to cancel this order, is there any way it can be refunded now? Thanks.
Hi TheWulfie,
I'm so sorry we weren't able to cancel your order before your book shipped. I have issued you a refund for the book plus shipping and you should see the refund post to your account in the next 5 to 7 business days. Thank you for your patience!