Good day. Today I tried to purchase PDF version of Advanced Players Guide for PF2. First attempt gave error on checkout, but second was successful.
Problem is, when I checked my bank account, purchase was made twice.
Can you help me with that and what data do I need to provide to verify?
Usually it's because the address you put in for Paizo doesn't match exactly with the info the bank has, so enter in EXACTLY what it says on your bank account or card and you should be good.
Those charges will disappear, they're basically handshakes between Paizo and your bank.
Hi CommanderTan,
Thank you so much for your patience as we have had a large influx of messages. It looks like our system opened two authorizations for this order but only settled one. I have requested an authorization reversal and you should see the funds released from your account by Monday. Thanks again for your patience!