"Pending" order status


Customer Service


How long is the current backlog to ship orders once they have been issued? My order has been pending for 7 days and just wanted to make sure everything is ok with it.


Pathfinder Lost Omens, Rulebook Subscriber

Welcome to the club man.

Just going to have to patient I suppose. My order will hit Pending for 20 days tomorrow, which is supposed to be street date for my APG.


Gulstaff85 wrote:
How long is the current backlog to ship orders once they have been issued? My order has been pending for 7 days and just wanted to make sure everything is ok with it.

Yep, I'm pending since July 15.

Customer Service Representative

Hi Gulstaff85 and friends!

Subscription orders typically can be pending for up to two full weeks, and sometimes longer if our warehouse requires an extended window for shipping. You can track any updates to subscription shipping in our monthly subscription threads sticked at the top of the Customer Service forum. Thanks for your patience!

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