I think canceled Order 22013608 is keeping me from starting a Rule book Subscription. I wanted to start With the Bestiary 2. every time I try it deletes the order.
I sent a email, but I thought this would be faster. Sorry for the double request. I am trying to get this fixed before I loose the free PDF with the subscription.
Hi Cyfer,
Thanks so much for your patience as we have had a large influx of messages. I'm so sorry our system was giving you some trouble with your Rulebook subscription order. I can see that order 22013608 is currently pending. Since it looks like this order is stuck in our system, I can go ahead and push this through directly to our warehouse for shipment. Would you also like the Advanced Player's Guide shipped out at the same time?
Yes please!
Hi Cyfer,
Since we are so* close to September subs shipping out, I've combined your Bestiary 2 and your Advanced Player's Guide with your September subscription order. Since your Bestiary 2 should have shipped out white a while ago, I've flagged your order for priority shipment this month. Thanks again for your patience, and happy gaming!
Thank you!
The Advanced Player's Guide is not showing my discount. It is showing the full $49.99.
Whoops! I've updated the discount for you and refunded the difference of $7.50 to store credit for you. If you'd like it back on your card let me know and I'd be happy to switch it over for you!
I would like it back on my card. Thank you!
No problem! I have granted the refund back to your card and you should see that post back onto your account within 7 days.