
Joan H. Customer Service Representative |

Hello Headpats4dragons,
Thank you so much for your patience as we have had a large influx of messages. I'm so sorry we weren't able to stop your order from shipping out. I can see what happened here is you had a preorder for the APG and wanted to start the subscription with that preorder but instead you were sent another APG. I have gone ahead and issued a refund for the duplicate book for you. Thanks again for your patience, and please let me know if there is anything else I can assist you with!