Took my money and gave no product

[Joel4felske]

I just bought the bestiary 2 for second edition pathfinder and after a bit of trouble trying to make the transaction go thru, I was charged successfully through my bank account. The problem is that I have no digital file in my account on the Paizo site and it says the item is still in my cart. I’ve already paid for this product and it says that I don’t own it.
I’ve contacted Paizo but it’s been a while now and I’m wondering when my purchase will show up...?

[Joan H.]

Hi Joel,

Thanks so much for your patience and I'm sorry our system was giving you some trouble with your order for Bestiary 2. It looks like you were able to resolve this issue but please let me know if you have any other questions or concerns about your order.