SFS 3-02 (The Subterranean Safari) PDF is broken

[rknop]

The .zip file I downloaded from my digital content is only 233 bytes long. The file whose name ends in .pdf inside is a 0-length file.

I'm guessing the wrong thing got packed up.

[Flyteach]

Yup. Calliope emailed me last night that it was fixed, but it's not fixed. Earlier I could download a corrupted file. Now it's just stuck on "Personalizing.....". I already emailed back that it's still broken. Hope to hear/see something today and follow up here. You're not the only one, my brother has this issue also.
Flyteach

[Flyteach]

As of 3PM Central time, it's working. Looks like there's maps and a doc. Many thanks to whoever fixed this!
Flyteach

[rknop]

It's still broken for me :(

[Brian Bauman]

This issue should be resolved for users attempting to download the file for the first time. For those who tried previously and had trouble, you may need to take some additional steps to resolve things on your end:

If you're stuck with a small zip with a zero-byte PDF inside:
Click the "Having trouble downloading?" link below the download link to force the file to regenerate.

If you're stuck on "Personalizing...":
I cleared the stuck files earlier today, so you should just be able to try the download again.

Others should try clearing their browser cache, or trying the download from incognito mode or a different browser or device.

Any further issues, please PM me!

[Were-wraith]

Mine was still stuck on "Personalizing...", but right-clicking the link and selecting "Open Link in New Tab" worked for me and I was able to download.

[John Mangrum]

While we're at it, SFS #3-01 is still showing as "Unavailable."