SFS Scenario #03-02 The Subterranean Safari - Corrupt download.


Customer Service

Dataphiles

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Hello,

I purchased on subscription the above Scenario.

Went to download it and it's a 233byte file, and while it downloads and extracts out a PDF file, it reports that it's corrupt (I didn't notice the size at first).

I went back to my digital downloads and clicked the button to refresh the file to download, and it's generated it again at 233bytes.

No rush, but please investigate.

Kind Regards
Sparky

Customer Service Representative

Hello Sparky,

This download has been updated since you had this problem, and I have just tested it and received a successful download, so hopefully this resolved the issue for you! Please let us know if it is still occurring and we'll see if there's something particular to you going on!

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