Cancel Susbcriptions


Customer Service


Pathfinder Starfinder Roleplaying Game Subscriber

Hello,

Apparently something must be wrong with my subscriptions. They do not show up under my name here in the forums like they did before.

I had suspended them while I was moving earlier this year, but started them back up after I settled in. I got many of the items I missed because of the suspension since they "pile up" and order all at once.

However, I never received an email or notification about Bestiary 2, and no order was created per my subscription.

I suspect some or all of my subscriptions were not reactivated correctly. The next item my subscription showed was the Advanced Players Guide, even when the Bestiary 2 came out.

While I have had an order placed and it will be shipping out to me whenever it is fulfilled, I ask the following:

Please cancel, and then add my subscriptions back to my account. If it is possible to reactivate them correctly, I would prefer it done that way.


Pathfinder Starfinder Roleplaying Game Subscriber

Seems as though my subscriptions have readjusted or activated correctly, and the Bestiary 2 is on its way and in my downloads. No problems for now, close thread.

Customer Service Representative

Hello th3razzer,

There was a core to a deeper issue was affecting more than you it seemed, so we were working on it behind the scenes. I really appreciate the update to let us know that everything is looking more how you would expect!

If anything else comes up, please let us know. Thank you!

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