Order 19446937


Customer Service

Scarab Sages

Pathfinder Maps Subscriber

I did not intend for this order to be the last set (I got two of them already), but for my subscription to restart on the next set in June. I thought I had to click another button to start with Legendary (whatever it was).

Please start this subscription next month.

Scarab Sages

Pathfinder Maps Subscriber

And it got shipped and showed up already.

Scarab Sages

Pathfinder Maps Subscriber

Is any body out there...

Scarab Sages

Pathfinder Maps Subscriber
Shem wrote:

Is any body out there...

Hi there, this is my third bump to address this issue.

Sent an email well over a week ago, and resent that today also.


[In keeping with this thread, I note that the thread is already at the top of the list when I'm responding.]

Customer Service works from the bottom of the list to the top when they're responding, so bumping your own thread repeatedly moves you to the back of the line.

As for emails, as noted in this thread, Customer Service is just now getting to emails sent April 28th.

I expect they will get to this thread to respond to your issue before they do your email. Just don't bump it again.

Scarab Sages

Pathfinder Maps Subscriber

I had no idea.

Customer Service Representative

Hi Shem,

I'm just posting here to let you know that I've responded to your email. Thanks for your patience!

Scarab Sages

Pathfinder Maps Subscriber

Joan, Thank you. I sent back the boxes as the email instructed me.

then I got an email that they had been returned and they were sending me another case and case incentive and a new order was generated. I responded to that email, but I doubt that it has been read.

Now I will get another case of Legendary Adventures that I don't want because I already have two from my original subscription. And there is no reimbursement in sight which is leaving me short for the new set that I have also received an email that the order has been generated (this one I want).

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