Charged for what?


Customer Service


I have a charge for $57 but nothing in my email or account information saying what the charge was for. What came out on May 14?

Customer Service Representative

Hi Namir_Riptide,

Thanks so much for your patience. I don't see any orders or other transactions matching these details in your account. Are there any other details you can provide?

Customer Service Representative

Hi Namir_Riptide,

Whoops! I was actually able to dig a little deeper and find the source of the transaction. You had preordered the Pathfinder Gamemastery Guide and the Pathfinder Bestiary 2 back in October, and they were both shipped out separately but nested under order 8221345 with a total of $121.50. You should be able to see in your account statements that you were charged once in February for the GMG and once in May for the Bestiary 2. So the $57 charge you see is for the Bestiary 2 only. Thanks for your patience!

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