| Rhatha |
Good afternoon,
This subscription order went to my previously default address, which is my apartment office. However, with the current situation, they're not accepting packages, and I'm home all the time. I updated my default subscription address and added a phone number as that will likely be needed for delivery (deliveries normally can't get into the building). It didn't update the pending order, however. Also, I put the apt. number in the Address line 2, but it didn't appear when selecting the address, I'm not sure if that's only a display issue or not.
Will you please change the address on this order to my current default (has a phone # listed, address starts with the number 1), and also confirm that the Apt # is included on the address?
| Joan H. Customer Service Representative |
Hi Rhatha,
I apologize we were not able to catch this order before it shipped out. If you could send an email confirming the unit number (your correct address is indeed saved on your account however the unit number is missing), I would be happy to send out a replacement book your way. Just reply to this post once you've sent an email in! Thanks for your patience!