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I sent an email about this back on March 25th, and according to the update thread, emails through March 29th have been addressed, but I haven't heard anything, and the problem is still occurring.
I've called in about this before, around March 6th and the week before that. The issue is that even though I have all of the Starfinder subscriptions, and though my initial order had it, my account doesn't seem to show that I have the Paizo Advantage discount. Or free Society subscription, for that matter. On both item pages and in my cart, only the normal price is shown, and no discount is listed. PDFs are showing the Spring Social discount, but physical products are showing nothing. Even on my subscription page, everything is showing normal MSRP, whereas March's shipment did show the Advantage discount prices. I also don't see anywhere on my subscription page where to choose the complimentary Society subscription.
The last time I called in, the person I talked to told me that Tech Support had a ticket for the problem, and that from what they could see, what was going on was that my account had the Advantage listed on it, but that my cart couldn't see it (if I remember correctly).
A related issue (I think) has shown up that my Starfinder Society subscription isn't doing anything. On my subscription page before March 25th I saw that my next shipment consisted of March's scenarios, but after the 25th it just showed April's, with the previous shipment being February's. To my knowledge, no order was generated at all, and the scenarios aren't in my downloads. I wasn't charged for them and never saw a pending charge, but then, with Paizo Advantage, I wasn't really expecting to.
I would really appreciate any kind of an update, even if there isn't any resolution yet, just so I know I'm not shouting into the void.
Thanks! You guys are awesome!