cancel Order 16352760


Customer Service


Hello, I am contacting you because there has been an error with one of my orders, I explain:
- I made this order Order 16352760 on February 21 and when two weeks passed I sent you an email because the money appeared and the order did not come out, you can review it in the emails sent from this email address, so I asked for another I asked for Order 18240057 and this second if they charged me and now they are charging me the first one again which I don't want anymore.
They could cancel the order Order 16352760 and send me the order Order 18240057.
I hope you respond to me with the utmost urgency because the first order that I do not want is about to be sent.
thanks greetings


PD: If it is not possible to cancel the first order order 16352760 please cancel the second order # 18240057

Customer Service Representative

Hello! It looks like we were able to work with you via email on this issue. Please feel free to email us back if needed for any further issues!

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