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Calliope T's page

Organized Play Member. 68 posts. No reviews. No lists. No wishlists. 1 Organized Play character.


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I just received my order in the mail after getting a shipped email on the 29th. Granted I live in the same general area of Paizo so your mileage may vary, but it does seem that those shipment emails are accurate!


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I'm so pleased to see this, long live the UPW!


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Hello Jeff, Erik and Lisa,

It's been a little bit since I worked at Paizo in the CS dept under Sara Marie. I had a wonderful opportunity to work with a stellar CS team comprised of hard-working, resilient, and deeply passionate people. I left Paizo to pursue a job that offered better compensation. Paizo was and is my dream company to work for, but I was unable to support myself on the minimum wage salary offered by the company. I came to the company during a time of severe backlog created by Humble Bundles, system errors, a global pandemic, and other issues outside CS control. During my time there (and after I left) I saw the CS and Warehouse staff work in concert during the worst health disaster of our lifetime to not only reduce but eliminate that backlog of customer requests. Sara led our team expertly, ensuring that we not only accomplished our work but felt like part of a family while doing so.

You can imagine my surprise when I learned she had been fired from the company and that Diego resigned in solidarity.

Further surprising was the lackluster and at times aggravating response provided by the company publicly. I can't speak to what spirited lapse of judgement led to the decision to terminate the community cornerstone of the company, but that's y'alls bed to sleep in now that you've made it.
What I can speak to is my demand that Paizo recognizes UPW without obstruction or delay. Unions have been a big part of my life and in my family and community. Every worker deserves the right of representation, and that has clearly been lacking in Paizo's workspace. Unionized workplaces lead to a better quality of life for employees, higher quality products, and a better company image.

What's a letter to a gaming company without a little choose your own adventure:
A) Block and fight the union, solidify your position as the BBEG of the Paizo community and employees, and I will no longer freelance for your IPs (PFACG, SoM, G&G, Tech Revolution, and Galactic Magic insofar) or buy your products.

or

B) Accept and support the union, build a better place for all, and I would be an enthusiastic subscriber of a Unionized workplace (and encourage all my friends to do so).

I understand that the publishing industry (and while I'm not privy to the receipts I can assume Paizo as well) is subject to razor-thin margins and that increasing wages and benefits might seem like a painful or difficult proposition in regards to the profit received by the executive staff of the company. I'll ask you to consider if you want to be the kind of company known for hiring employees who are willing to work for well below living wages because they love the worlds we create, or if you want to be the company that is known to have passionate, well-compensated and happy employees in a union workplace. Make the right choice.

To Jeff, Erik and Lisa, you have power and influence over a beloved company and IP line that has brought countless people joy and excitement over the decades, don't split the party.

To my CS homies, I love y'all so much, you do wonderful work for the community every day, and I hope I can someday rejoin you once Paizo has become a union shop. Until then, solidarity <3

Regards,
Calliope Lee Taylor


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jmspencer wrote:

Jeff, can you speak to the truth or falsehood of any of the following, which have been corroborated by multiple former employees:

1) Warehouse and CS staff, at least, making well below a living wage for Seattle, at approx. $30k/year?

2) Allegations that despite a handful of BIPoC doing the work to create the diversity blog, Tonya and Aaron claimed credit for it when it was well-received?

3) Paizo barring employees from attending conventions in a personal capacity if they were not there representing Paizo, thus preventing people from making important industry connections on their own dime?

I'm appalled by this "statement". I have, for YEARS, trusted Paizo to be the inclusive, diverse game company that you put yourselves forth as being. I am dismayed to know that that is in spite of management, not led by it.

You need to resign. Tonya needs to resign. Then, Paizo can start regaining our trust.

I can answer the first one! When I worked briefly at Paizo in CS, I made $15 an hour. That was higher than the starting amount I believe based on experience. In any case, I had a wonderful time working under Sara's guidance and with my fellow CS folks. I would not consider working under anyone else's leadership of the CS department, that much I am certain of.

Also obligatory, discuss your wages amongst your coworkers, an injury to one is an injury to all. <3

Customer Service Representative

Hi,
I've cancelled your subs for you, please let me know if I can assist you with anything else!

-Calliope

Customer Service Representative

Hi,
I've cancelled your subscriptions, please let me know if I can assist further!
-Calliope

Customer Service Representative

Hi Sqwonk,
I have cancelled your subscription, please let me know if I can assist further!

Customer Service Representative

Hi,
I've cancelled the sub for you, please let me know if I can assist you with anything else!

-Calliope

Customer Service Representative

Hello Emanuel,
I've cancelled your subscription. In the future please create your own forum topic for your customer service needs!

-Calliope

Customer Service Representative

Hi,
I've cancelled your subscription as per your request, please let me know if I can help with anything else.

-Calliope

Customer Service Representative

Hi Row,
I've added a copy of the Bestiary to your sidecart, spawned from your subscription. When it ships it will auto-grant the PDF for you, please let me know if you need any further assistance!

-Calliope

Customer Service Representative

Hello,
I have cancelled your AP Subscription as per your request, please let me know if I can assist you with anything else!

-Calliope

Customer Service Representative

Hello,
I've cancelled your AP Sub, please let me know if I can assist further, and thank you for your patience.

-Calliope

Customer Service Representative

Hello,
I have cancelled all three of your subs as per your request, please let me know if I can do anything else for you (and thank you for your patience!)

-Calliope

Customer Service Representative

Hi Bacondale,
I've refunded the shipping costs from this order as it shipped out before we could catch it. When the package arrives you can refuse it on delivery and it will be routed back to us with no other input required from your end. Please let me know if I can help you further.

-Calliope

Customer Service Representative

2 people marked this as a favorite.

:o

Customer Service Representative

1 person marked this as a favorite.

Thread locked temporarily, now unlocked.

Post removed, along with replies quoting it. Striking through inflammatory text does not excuse it.

Customer Service Representative

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Removed some posts and their replies.

As posted before:
I do not want the time and emotional labor spent by members of the community to be lost solely due to quotation of a now removed post. If you would like to repost a comment that was removed due to quoting another removed post, please email community@paizo.com and we can send you the original text to repost sans quotations.

Thread is now unlocked. Please reserve the space in this thread for discussion on the above blog post.

Customer Service Representative

1 person marked this as a favorite.

Thread locked again for moderation.

Customer Service Representative

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Removed some posts and their replies.

Echoing and reinforcing what Sam stated earlier. It is not acceptable to debate the need for a statement that has already been made. It is not okay to question, belittle, argue or otherwise trod upon the lived experiences of the community members the blog post is addressing.

I do not want the time and emotional labor spent by members of the community to be lost solely due to quotation of a now removed post. If you would like to repost a comment that was removed due to quoting another removed post, please email community@paizo.com and we can send you the original text to repost sans quotations.

Thread is now unlocked. Please reserve the space in this thread for discussion on the above blog post.

Customer Service Representative

3 people marked this as a favorite.

Thread locked while under review

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