I subscribed to the Starfinder rulebook line in February (Order 8643504). I was expecting to have a pending order for March (Near Space), but I currently have no pending orders showing. This is my first subscription, so I apologize if I am misunderstanding something.
Thanks!
Hi Dire Mosasaur,
It looks like Near Space was stuck in your sidecart but I've gone ahead and pushed it through manually. You should see a confirmation email for your book now. Let me know if you have any questions about your subscription or order!
Hi Dire Mosasaur,
It looks like Near Space was stuck in your sidecart but I've gone ahead and pushed it through manually. You should see a confirmation email for your book now. Let me know if you have any questions about your subscription or order!
Thanks a lot! I got the confirmation email. I also sent an email to customer service since I wasn't sure the best way to contact you. There's no need to respond to it. Sorry about that.
No worries! Thanks for letting us know :)
Sorry to bother you again, but the order that was spawned for Near Space (Order 19201743) is now showing as complete in my order history, but shows up as being for zero items and doesn't show any other information. I haven't received a shipping email or been charged.
This order had shown up as Near Space with a status of Pending, which seems to be gone now. Additionally, under My Subscriptions, it now shows Starship Operations Manual as being the next shipment in the queue.
If you could look into this, I'd greatly appreciate it.
Please disregard my previous post. I will buy Near Space through the online store.
Hopefully the subscription will work out better for the next product, but in the meantime don't worry about it.
Thanks again for your help so far, especially with current events and the backlog of emails.