Reactivate Suspended Subscriptions


Customer Service


Pathfinder Starfinder Roleplaying Game Subscriber

Hello,

I've tried emailing several times, and my order-cancellation email was received and responded to, but not the emails regarding my subscriptions.

I would like all 3 of my suspended subscriptions reactivated, please, as my move is complete and new address added to the account.

If possible, please list the products that will be in the coming shipments, as there was an issue before where my subscription skipped over a book, and I would not like to miss any since the subscriptions' suspension.

Thank you.


Pathfinder Starfinder Roleplaying Game Subscriber

Hello, uhm, is anyone going to respond to this thread? Several other threads/posts have already been resolved after this one.

No email response and/or thread response.

Customer Service Representative

Hello th3razzer,

I have unsuspended your Rulebook, Lost Omens and Adventure subscriptions. You should see an order for the GM Guide and Gods and Magic in order 19164545. Let me know if you see anything that may be missing! You should see a confirmation email now with the new shipping address applied. Thanks!


Pathfinder Starfinder Roleplaying Game Subscriber
Joan H. wrote:

Hello th3razzer,

I have unsuspended your Rulebook, Lost Omens and Adventure subscriptions. You should see an order for the GM Guide and Gods and Magic in order 19164545. Let me know if you see anything that may be missing! You should see a confirmation email now with the new shipping address applied. Thanks!

To my knowledge it all seems up to snuff. The Lost Omens subscription only has the World Guide, Character Guide, and Gods & Magic, yes?

Otherwise, it seems they're all on track.

Customer Service Representative

That is correct. Lost Omens currently has just the World Guide, Character Guide and Gods&Magic. The warehouse should be shipping your order out this week!

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