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Paizo Order # 42612633
Yeah I've had this problem before. WHY has my order been stuck in pending for 2 months AGAIN?
Submitted Wednesday, January 08, 2020 01:47 PM
Status Pending
Purchaser Patrick Mastrobuono
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This was my only response, Still haven't heard anything.
Sat, Feb 29 at 10:49 PM
Thank you for taking the time to contact Paizo Customer Service!
Our Customer Service team is experiencing a higher than usual rate of requests for assistance.
Our Customer Service representatives will take care of your request as soon as possible. Thank you very much for being understanding!
Hi Tikon2000,
I apologize for the delay as we are currently working on a large backlog of messages. It looks like the Starfinder Logo Pin is out of stock and was holding up your order. I'm so sorry about that - our system is not set up to let folks know if an item is out of stock if an order was placed for it while the item was in your cart. We don't have a date set for when these will be back in stock. I can move it to a new order and ship out the rest of your items with complimentary shipping for you. Let me know if this is a solution that works for you.
Hi Tikon2000,
I've set up your order and the warehouse should be packing it to ship out tomorrow. Your logo pin is in a new order and should ship out once we receive it in the warehouse. Thanks again for your patience!