Order number 16748591

[Cyanryan]

I placed an order on Feb. 20th, and the order is still pending. I also sent an email weeks ago asking about my order, but never received a response.

[Joan H.]

Hi CyanRyan,

I'm so sorry we weren't able to get to your email yet. We're currently dealing with a large influx of messages. I have processed your order and it should ship out first thing on Monday. Since the delay was due to an error in our system, I have gone ahead and waived the shipping for you. Thanks for your patience!