I've been posting about strange things that have been happening with my shop, but it just seems to be getting worse:
- Errors when I try to add things to the cart; those things don't get added to my cart
- Kicked to a "page unavailable" page that has surveys from back during the 2e playtest when I try to add an item to my cart
- Items in my cart are unable to be purchased. the site goes through the motions to purchase stuff, but it never gets added to and order and stays in my cart.
- Subscriptions that don't appear on my account page are telling me that I own them
- Subscriptions that were mistakenly canceled by support personnel are telling me that I still own them in my account page
- Subscriptions that the site is saying that I own on the product page don't appear as subscribed in my account page
- "You backtracked too far" page randomly displaying during page transitions, even when I'm not going back to a prior page at all.
There's probably more than just these issues, but these are the ones I recall seeing at the time of writing this. Can someone take a look at my account?
Furthermore, and in the meantime, Can you guys fix my subscriptions/sidecart? I SHOULD have:
- Pathfinder Chase Cards Deck (This seems to be in the right spot)
- Pathfinder Advanced GM Screen
- Pathfinder Adventure Path Ongoing Subscription (I think this is working correctly too)
- Pathfinder Lost Omens Subscription (Starting with Absalom, City of Lost Omens)
- Pathfinder Special Edition Rulebook Ongoing Subscription (Starting with the Gamemastery Guide Special Edition Hardcover)
- Pathfinder Adventure Ongoing Subscription (Starting with The Slithering)
I've been using the shop for over 10 years, and I've never had these kinds of wacky interactions before.
I appreciate your help in this matter.
