I was up this morning at 8:00 am and I saw that the pathfinder 2e lost omens god and magic book was available so I picked it up with the discount code as well as the character guide but I never got an confirmation message but on my banking app it says a bought it nine times can you cancel the last 8 and leave the one.
Also my order did not show up on my order history
Any updates on the cancel process
Thanks for the cancel really appreciate it
Not scarcatic just really happy
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Hello Little Mudkip,
If you are panicking and need an immediate resolution, please give us a call so we can help you readily. During times when we have a high volume of requests, we may not be able to help on this format as quickly. We answer requests here from oldest to newest, so each time you bump your thread it will actually take us longer to reach your request. Hopefully this will help you get the most out of our contact methods.
To the meat of the problem: The transactions you are seeing are not charges. They are authorizations or holds, which occur each time our card processor is asked to contact your bank to check if the card is good. When this happens, many banks choose to put a hold on the funds for the expected charge. However, because your card was declined, we cannot finalize these charges. I have put in Authorization Reversal Requests for every attempt so that these funds will be released sooner. You should see the holds disappear as if they were never there.
Your card was declined because it did not pass the Address Verification System (AVS) check. This indicates that there is a discrepancy between the billing address entered for the card on Paizo.com and the billing address your bank has on file for the card. Please ensure that all of the information entered for the payment method is accurate and then try to submit the order again. You will then have only one completed order.
If you have any further questions or concerns, please let us know. Thank you!