Compatibility License


Customer Service


Hello,

I'd submitted a request for a compatability license for Bearly Factual Productions, LLC, but upon submission it dropped me out into the main store and I never received any confirmation of submission. Should I resubmit, or did the request make it through?

Customer Service Representative

Hello John,

I checked with our licensing team to ensure that your request was received and it was! No need to resubmit, you should be good to go.


Awesome - thank you Sam!

Just for clarification, what should I be expecting for next steps before approval is complete?

Customer Service Representative

Hello John,

To be honest, I have no idea! That's well outside my field of expertise here. I believe the licensing team will be in contact with you when they have reached your request.

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