So I just received a notification that my credit card has fraud on it. I'm in the process of acquiring a new card. I have already received my order spawn email, but not the shipment email. If I change to a new card before shipment will that affect shipment as it will be a different card than order spawn?
Hello Mogloth,
Whenever you receive your new card you can just add it to your account and let us know here that the card needs to be updated on your pending order. We can then update the card and process the order. Changing the card between order and shipping will cause no more difficulty other than you'll need our help to update the card. If you have any questions or concerns, please let us know. Thank you!
I added a Visa card to my account. It's ready to be used for January.
Hello Mogloth,
It looks like a recently added card of a different type was used today to ship your items. Is this alright and okay to remain as the default for future subscriptions?