Good afternoon,
I put in two orders near the beginning of the holiday sale. One of them has already gone through and been delivered. The other, order 9746077, has not, and looking back at my emails I don't see a notice that it shipped. Can you confirm if this has been sent, or is it waiting on something? It appears complete in my order history on the site, so I'm not sure what needs to be done here. Thanks!
Hello Rhatha,
It looks like a technical issue prevented this order from shipping. I have fixed it up and sent it down to the warehouse to ship promptly. If you have any further questions or concerns, please let us know. Thank you!
Thanks for the help! I received another pending email, but that's probably from what you fixed, so I'll keep an eye out for the notice that it's shipped.