Order(s) not going through

[Nyvix]

Last month, I ordered a Starfinder adventure module and got an email that said the order was pending. When I checked my bank a week later, it turns out Paizo never charged my bank. When I checked my order history, it said that the order was complete but there were no items in the order (this is Order #8252617). I changed my mind about ordering that module, so it worked out in the end.

However, the other day, I ordered another book and got the same status pending email. My bank has not received any request, and I think the same problem might happen again. How long should I wait for the charge to go through to my bank?

[Sam Phelan]

Hello Nyvix,

There was a technical issue with your first order. I have fixed the issue nad will have the order shipped promptly from the warehouse. It looks as though your second order was not affected by the same issue and has shipped. If you have any further questions or concerns, please let us know. Thank you!