Sidecart


Customer Service


How to put merchandise from your sidecart back into your cart.
I wanted to order 2 books, but linked them with my subscription by mistake.

Customer Service Representative

Hello Znix13,

There is no way on your side to put items from yoru sidecart back into your cart. I can do this for you though. You should find them in your cart now. If you have any ongoing questions or concerns, please let us know. Thank you!


Thanks


Was the order cancel? I can't seem to find anything about the book in my order history even if on the product page it says that I bought it?
I want to be sure not to order twice

Customer Service Representative

Hello Znix13,

I put the items back in your cart so you could make any changes or additions before submitting the order to be processed on its own. I can just submit the order into a completed order for you if you would like!


I can't see the items in my cart and when I try to add them, a message says ''Your request produced an error.''.
On the product page, it says that I already purchased them. From there I can click on a link that direct me to a sidecart with the 2 Lost Omen books and from there I can do nothing.

Customer Service Representative

Hello Znix13,

Wow, that is an unhappy cart! Sorry it's giving you so much trouble. I moved the items into their own order and submitted them. You should soon receive a confirmation email for the order. If you need to make any changes, please let me know.

I also just nuked that cart and it should be reset to hopefully not cause any further problems. If you have any continued difficulties, please let us know. Thank you!


Thanks a lot, I shall now wait for the package to arrive.

P.S. Ignore my other post since things are fixed

Community / Forums / Archive / Paizo / Customer Service / Sidecart All Messageboards
Recent threads in Customer Service