| Sam Phelan Customer Service Representative |
Hello Teresake,
I have refunded the overcharge from Paizo Advantage not applying to your store credit and turned on the option for it to apply to your next subscription order. I am unsure what is going on with your Starfinder Adventure Path subscription not applying Paizo Advantage. When we generate the next set of orders, I'll take a look at yours right away to see if I can figure out what's going on with the underlying problem and fix that one.
Teresake
|
Sam,
It looks like my account is still being stubborn. :) I just received my email for Order 8182863 and the discount is still not applying to Starfinder. I appreciate you looking into this!
Hello Teresake,
I have refunded the overcharge from Paizo Advantage not applying to your store credit and turned on the option for it to apply to your next subscription order. I am unsure what is going on with your Starfinder Adventure Path subscription not applying Paizo Advantage. When we generate the next set of orders, I'll take a look at yours right away to see if I can figure out what's going on with the underlying problem and fix that one.
| Sam Phelan Customer Service Representative |
Hello Teresake,
I have fixed the discount issue for this order and fiddled with the subscription a bit in hopes of getting it to account for that discount going forward. I'm going to keep an eye out to see if others are having this issue and if its a problem with the Legacy setup, or something I can have the tech team look into for your sub specifically.
Thank you for your patience and if you have any further questions or concerns, please let us know.
Teresake
|
Thank you for all of your help. :)
Hello Teresake,
I have fixed the discount issue for this order and fiddled with the subscription a bit in hopes of getting it to account for that discount going forward. I'm going to keep an eye out to see if others are having this issue and if its a problem with the Legacy setup, or something I can have the tech team look into for your sub specifically.
Thank you for your patience and if you have any further questions or concerns, please let us know.