Order #7963453


Customer Service


Hi,

This order originally included the final book for the Tyrant's Grasp AP, and the first book for the Age of Ashes AP. I requested that my subscription be canceled after the end of the Tyrant's Grasp AP, and reviewing the order it appears that was done (thanks!). But the order (consisting now of simply the final book of the Tyrant's Grasp AP) now is sitting in Pending status, with the notation "Waiting for backordered products". Since the AP book is listed as available on the website, I am concerned that this order is hung up in the system somehow. Can you please look into this, and send the product (which I assume is available)?

Thanks,
Matt

Customer Service Representative

Hello Matt,

I'm sorry about the delay with this order. It appears that we have plenty of stock for this item, so I've waived the shipping fees for the wait and will push the order down to the warehouse to ship promptly. If you have any questions or concerns, please let us know. Thank you!

Community / Forums / Archive / Paizo / Customer Service / Order #7963453 All Messageboards
Recent threads in Customer Service