| Sam Phelan Customer Service Representative |
Hello aatea,
I'm sorry we missed a previous post. It appears I may have still missed the opportunity to cancel any items before they shipped. I see that most items in the order you mentioned shipped a while ago, but the Fall of Plaguestone flip mat appears to have shipped out earlier today. If you refuse the shipment when it arrives and it comes back to us, we can process a full return. I'm sorry for any inconvenience!
Were you looking to cancel the currently pending order and all of your subscriptions, or only a particular set of your subscriptions? I have suspended your order to ensure it doesn't ship while I make sure I've gotten the request right. Thank you!
| aatea |
Were you looking to cancel the currently pending order and all of your subscriptions, or only a particular set of your subscriptions? I have suspended your order to ensure it doesn't ship while I make sure I've gotten the request right. Thank you!
Hi, Sam! No worries on the Plaguestone map. I meant to cancel all my subscriptions.
Thanks for your help!