| Sam Phelan Customer Service Representative |
| 1 person marked this as a favorite. |
Hello TheHollowFox,
I do see that your order opened two authorizations. We only finalize charges when they ship, and only one of these will be finalized into a charge. I have put an authorization reversal request in for one of the duplicate authorizations so your bank knows they can release those funds if they have not already done so.
I wanted to point out that the Starfinder Dice in your order are items we have to receive from the supplier and have a 6-18 business day estimate before we expect the order to be able to ship. You may already be aware of this, but I wanted to make sure so you know when the order is expected to leave our warehouse. If you'd like to split the dice off from the order to ship the other items sooner, please let us know. Thank you!