Order #7919768 - Missing Pathfinder Condition Card Deck


Customer Service

Dark Archive

Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Paizo CS folks,

It looks like the Pathfinder Condition Card Deck didn't get added to my order. It shows on the itemized order list but it never made it into one of the boxes that the order was broken down into. Granted, the order required 5 separate boxes and there was a lot of items in the order, so it isn't surprising that something did get overlooked - it happens; I do it all the time. I should have inventoried everything I ordered when it arrived but I'm just now getting to it. Could I get this rectified? I'm fine if it ships with my next subscription order and in no rush.

I appreciate your help!

Thanks,

Patrick

Customer Service Representative

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Hello Zhern!

Thank you for your patience. I'm sorry to hear your cards didn't make it, but I've got a replacement order set up for you, and it will be ready to go soon.

Dark Archive

Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Thanks, Virginia! You all can ignore the email I had sent as follow up earlier this week.

Appreciate the help!

Dark Archive

Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Paizo CS folks,

I'm back. It would appear the PDF didn't get added to my account when the replacement order was generated (#8064425). When my subscription order was generated (#7919768), the PDF wasn't added then either. Would it be possible to rectify that?

Thanks for the help!

Patrick

Customer Service Representative

Hi Zhern!

To clarify, are you asking about a Pathfinder Condition Cards PDF?

Dark Archive

Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Virginia,

That is correct. These are included in the Pathfinder Accessories subscription, aren't they? If I am mistaken then my apologies!

Thanks,

Patrick

Dark Archive

Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi Paizo CS folks,

It looks like this might have fallen off the radar.

Thanks for the assistance!

Patrick

Customer Service Representative

Hello Zhern,

You do not see a PDF because there is not a PDF for the cards. The card sets rarely have PDF versions.

Dark Archive

Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Thanks, Diego. That explains it!

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