
![]() |

Heyo!
My order has been stuck in limbo for like 3 days between UPS and USPS, somewhere in North Houston. USPS says they received the notification of it arriving with them soon, but haven't actually received it yet, and UPS said I need to contact the sender. I know my neighbor is probably in the same bundle of shipments (potentially any other people in my local area). So now I'm reaching out to you as this is the next step after contacting UPS and USPS. Is there anything that can be done?

Virginia J. Customer Service Representative |

Hello Joseph!
Thank you for your patience. Sometimes the USPS will hold orders and not let us or the customer know. They have large trucks where packages can sit for days before being scanned. It looks like your tracking updated to say your order was delivered on the 29th, and I just wanted to confirm.
And Talon3585, if there's anything I can do to make you a happy tengu, let me know. :)
- Virginia