Hello! Earlier this month I ordered the Deluxe Hardcover of the Pathfinder 2nd Edition Core Rulebook but I've noticed that the order status is listed as both Pending and Suspended. Clicking on the order in Order History indicates that I need a valid payment method...but checking my last CC statement it looks like I was charged most of the cost?
I'm not sure what went wrong but I'm afraid that if I adjusted my payment method I would end up being double-charged. Any assistance in resolving this would be greatly appreciated :)
Hello Lady Ladile!
Thank you so much for your patience, and I'm sorry for the delay. I have set up your order to ship from our warehouse today. You will only be charged once the order leaves our site. Let me know if you have any more questions!
- Virginia