Order 7988860


Customer Service


I wasn't given the option when I started my Pathfinder Maps subscription to start with Fall of Plaguestone. It started me on urban sewers which is a later release.

I would like to start my subscription with Fall of Plaguestone if it's not too late.

ALSO, my adventure path subscription I had selected to start with Fall of Plaguestone however my order shows Borne of the Sun's Grace.

I would like Borne of the Suns Grace to be removed from my order and my subscription to start with Fall of Plaguestone.

Thanks!

Customer Service Representative

Hell Lyfett,

I see that the Fall of Plaguestone Adventure successfully made it into this order.

As far as the maps subscription, sales of the Fall of Plaguestone flip mat surpassed our expectations. We are going to be reprinting this map, but reprints will likely not be ready to ship until Fall. I can set up a subscription copy of this product in your sidecart which will reserve you a copy when it is available again, and will still provide you a PDF copy when it ships. Please let me know if this is something you'd like to do.

Final point of concern I see is that your Adventure Path subscription appears to have been started with Adventure Path 143. This means that you do not appear to have Adventure Path 144 or 145 currently being sent to you. I can get these generated right away, but didn't want to do so without your directive as it wasn't mentioned in your post. This may have also been an error and you may only want Adventure Path 145. Please let me know what you'd like to do with the items in this sub. Thank you!


First: Yes, please reserve me a copy of the Fall of Plaguestone flip mat for me with the pdf when it ships.

Second: I do wish to start with Adventure Path 145 (first of the second edition adventure paths).

Thank you again for all your hard work!


I don't mean to be a pest but I haven't heard back from Thursday. When should I expect to see my order updated?


Hello again, should I email? My order arrived with Adventure Path 143 and I don't see the Fall of Plaguestone flip mat in my side cart yet. I'm not sure what to do at this point.

Customer Service Representative

Hello Lyfett,

Diego just let me know that he was able to help you out! I'm sorry I missed your response. I wanted to remind you and others that bumping your thread puts it further out of reach, as we go up from the oldest posts everyday. I got to the July 18 posts a few days ago, but it looks like yours was bumped out of that range just before that.

Anyway, he says you got it all sorted. If you have any questions or concerns, please let us know. Thank you!

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